Socio Technical Regimes and E-Government Deployment: the Case of the Italian Judiciary
نویسندگان
چکیده
E government has often been associated to New Public Management reforms, and as consequence often conceived as tools to improve service delivery and efficiency in the public sector. Following similar assumptions the Italian Ministry of Justice has launched a number of e-government projects to reorganize the judiciary. Results have been mixed. To discuss these results the paper introduces the notion of socio-technical regimes. The discussion of how normative, organizational, institutional, and technical components are integrated into socio technical regimes suggests a new perspective to study e-government. This approach argues that e-government is not only a technical solution to organizational problems but a relationship intertwined within the values, routines, organizational settings, and technological configurations embedded into these projects. This highlights that e-Government deployment is affecting and is affected by the very institutional and technical fabric of public organizations, and allows making proposals about how to study and deploy such projects.
منابع مشابه
Information system and information infrastructure deployment: the challenge of the Italian e-justice approach
Information systems development methodologies are still mainly concerned with the research of better ways to provide technical solutions for given organizational problems. The paper challenges the appropriateness of this scope of development methodologies when system development deals with the deployment of information infrastructures. The attempt of the Italian Ministry of Justice to deploy ej...
متن کاملApplication of quality function deployment (QFD) to improve product design: The school furniture case
Today Quality Function Deployment (QFD) is a powerful development method whit a wide range of applications to translate customers’ needs into technical requirements for achieving customer satisfaction. The current study demonstrated a QFD analysis to improve school furniture design in Tehran as the baseline of Iran. Accordingly, we extended the widely used QFD method into a complex set of custo...
متن کاملUse of Quality Function Deployment for Gold Mining Feasibility Study (Case Study: Designing Explosive Storage Area)
In the mining industry, at the beginning of development of a project, a consultant is assigned to build a design feasibility study to incorporate the client requirement, government regulation, and other inputs into the design. The consultant usually faces overwhelmed stages due to changes caused by the client and other stakeholders and has to repeat the process of inputting requirements into th...
متن کاملInterregional Patient Mobility in the Italian NHS: A Case of Badly-Managed Decentralization; Comment on “Regional Incentives and Patient Cross-Border Mobility: Evidence From the Italian Experience”
The article by Brenna and Spandonaro on interregional mobility for acute hospital care in Italy raises important issues concerning social and territorial equity in a healthcare system. Based on Regions and private providers’ strategic behavior, the hypothesis adopted to explain patient cross-border mobility (CBM), demonstrated by statistical analysis, may be further explored using qualitative m...
متن کاملIdentifying and Ranking Technology-Telecommunications Context of Information Security anagement System in E-Government Using Fuzzy AHP Approach
In recent years, many security threats have entered into the organizations’ information and changed the organizational performance resulting in their exorbitant costs. This question is of particular importanceabout government agencies that use information and Internet systems. This issue enabled the top managers of organizations to implement a security system and minimize these costs. Using In...
متن کامل